Shipping policy

Shipping Policy

1. Processing Time

Orders are processed within 2 –3 business days, excluding weekends and public holidays.

2. Delivery Time

Delivery within South Africa typically takes 5 business days, depending on your location.

Delivery times are estimates and may be affected by courier delays beyond our control.

3. Shipping Fees

Shipping fees are calculated at checkout.

Promotional free shipping may apply from time to time.

4. Tracking

Tracking details will be provided once your order has been dispatched.

5. Incorrect Address

Please ensure your delivery details are correct. Femme Fatale by Tumi N is not responsible for delays or losses due to incorrect addresses provided by the customer.